Privacy Policy

This Privacy Policy explains how DARE TO IMPROVE PTE. LTD. (“Dare To Improve”, “we”, “us”, or “our”) handles personal data when you visit daretoimprove.org or contact us.

Dare To Improve is a Singapore-based advisory firm focused on freight forwarding operating models, global operations, governance, and pragmatic digital transformation.

We treat business inquiries as confidential by default.

1. Who we are

Company: DARE TO IMPROVE PTE. LTD.

UEN: 202442782N

Location: Singapore

Privacy contact: privacy@daretoimprove.org

2. What personal data we collect

We collect personal data only when you choose to provide it to us.

This may include:

• your name;
• business email address;
• phone number;
• company or organisation name;
• role or job title;
• region, market, or operating footprint;
• the business issue, challenge, or decision you want to discuss;
• information you include in an email or inquiry;
• any confidentiality or NDA requirements you choose to share.

Please do not send sensitive client, operational, commercial, employee, partner-performance, or confidential business information unless appropriate confidentiality arrangements are in place.

3. How we collect personal data

We may collect personal data when you:

• email us;
• contact us through details listed on the website;
• request a conversation;
• request an Operations Diagnostic;
• communicate with us during a business discussion.

The website does not use contact form plugins.

4. How we use personal data

We may use personal data to:

• respond to your inquiry;
• arrange a call or meeting;
• understand the context of your request;
• assess whether Dare To Improve is the right fit for your needs;
• prepare for an initial discussion or Operations Diagnostic;
• provide relevant follow-up connected to your inquiry;
• manage prospective client, client, partner, or supplier relationships;
• maintain reasonable business records;
• comply with applicable legal, regulatory, accounting, or administrative obligations;
• protect our rights, confidentiality, and legitimate business interests.

We do not use inquiries to automatically add you to a newsletter or marketing list.

5. Operations Diagnostic requests

If you request an Operations Diagnostic, we may use the information you provide to understand your operating context, clarify the issue, and determine the most practical next step.

At the first stage, we only need enough information to assess fit. Detailed operational, financial, customer, partner, or transformation information should be shared only through agreed channels and, where appropriate, under an NDA.

6. Confidentiality

Dare To Improve does not publish identifiable client names, client work, operational data, partner performance information, or transformation details without explicit agreement.

We can work under NDA where appropriate.

This Privacy Policy covers personal data. Confidential business information may also be protected by separate agreements, NDAs, or client-specific access controls.

7. Cookies, analytics, and tracking

The website does not use cookies, analytics tools, advertising pixels, behavioural tracking, spam tools, or form plugins.

The website may contain links to external websites, such as LinkedIn. If you click those links, the external website may collect information according to its own privacy policy.

8. LinkedIn links

The website may link to LinkedIn pages, profiles, posts, or newsletters, including Dare To Improve Sea Freight.

If you visit LinkedIn or subscribe to a newsletter through LinkedIn, your interaction is handled by LinkedIn and subject to LinkedIn’s own privacy policy and terms.

Dare To Improve is not responsible for how LinkedIn or any other external website handles personal data.

9. When we share personal data

We do not sell personal data.

We may share personal data only where necessary, including with:

• professional advisers, such as legal, accounting, tax, or compliance advisers;
• service providers supporting normal business operations, such as email or website hosting providers;
• regulators, courts, public authorities, or other parties where required by law;
• third parties where necessary to protect our rights, confidentiality, security, or business interests.

10. International transfers

Dare To Improve is based in Singapore.

Some service providers, such as email or website hosting providers, may process data outside Singapore. Where this happens, we take reasonable steps to ensure that personal data is protected appropriately.

11. How long we keep personal data

We keep personal data only for as long as reasonably needed for the purpose for which it was collected.

This may include keeping information to:

• respond to inquiries;
• manage business discussions;
• maintain business records;
• meet legal, accounting, or administrative obligations;
• resolve disputes;
• protect our rights or confidentiality.

When personal data is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it.

12. Security

We take reasonable steps to protect personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no email system, website, or internet transmission is completely secure. Please avoid sending highly sensitive information unless suitable safeguards have been agreed.

13. Your rights

You may contact us to:

• ask what personal data we hold about you;
• request correction of inaccurate personal data;
• request deletion of personal data where appropriate;
• withdraw consent where processing is based on consent;
• ask us to stop sending non-essential communications;
• ask questions about how your personal data is used.

Please contact us at privacy@daretoimprove.org.

We may need to verify your identity before responding. Some requests may be limited by legal, confidentiality, security, or record-keeping obligations.

14. Marketing communications

We do not send newsletter or marketing emails unless you have opted in or requested them.

If we send marketing communications in the future, you may unsubscribe or ask us to stop at any time.

We may still send direct follow-up messages related to your inquiry, meeting, diagnostic request, or business relationship.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time if the website, services, technology, or business operations change.

The latest version will be posted on this page with an updated “Last updated” date.

16. Contact us

For privacy questions, data requests, or concerns, contact:

DARE TO IMPROVE PTE. LTD.

Singapore

Email: privacy@daretoimprove.org